Frequently Asked Questions

  1. How does ordering work?
    You order the number of packages you want. These will be delivered within 2 working days.

  2. How does collecting old welding torches work?
    When you place an order you can indicate whether you also have return packages ready. We will collect it from you within 2 working days.

  3. Where can I put the torches that are broken?
    The box you receive the packages with is designed in such a way that you can also put the broken torches in it. We will come and collect that box from you again. If the box is not ready, the transport costs will be charged.

  4. Who arranges the transport?
    We ship new packages with PostNL. You will receive a track & trace code so that you can follow the package. The package weighs less than 30 kg and is therefore easy to handle. The broken welding torches are collected by our regular carrier: Van de Graaf.

  5. What if I do not return the exchange torches, but want to keep them for myself?
    You are not supposed to keep welding torches yourself. If you do this, the welding torches cannot be used again and you break the cycle. Please let us know if this is not possible for whatever reason. If it is incidental, this is not a problem. If it is structural, we will have to adjust the prices and you will pay the new price.

  6. Why is this solution the greenest?
    Because repairs are such a hassle and the repair costs are quite close to the price of a new torch, many companies choose to throw away broken torches. A lot of value is lost with this. We tackle this practice together with our exchange torches. In addition, we streamline the purchasing process so that you simply have to drive less to continue to supply your company with the right welding torches.

  7. How can you offer such a low price?
    Simple, because we have streamlined our processes and purchase in bulk. You will notice this not only in a low price, but also in greater convenience and less impact on our environment. Nice is not it?

Brands we work with

Frequently Asked Questions - Böhler Welding
Frequently Asked Questions - Migatronic
Frequently Asked Questions - Flexovit
Frequently Asked Questions - 3M Cubitron
Frequently Asked Questions - Böhler fontargen
Frequently Asked Questions - Böhler utp